Terms and Conditions – Orem Damage Service Pros

Acceptance of Terms

By using https://waterdamagerestorationoremut.com you agree to follow these Terms as posted. If these Terms are updated in the future, your continued use of the website means you accept the revised version. If you do not agree with any part of these Terms, please stop using the site.

Services

Orem Damage Service Pros provides restoration services for water damage, mold, fire, and related property issues. Services may include inspections, moisture checks, cleanup, removal, drying, and repairs.

On site assessments help determine the scope, but conditions can change as work begins. Some tasks may be performed by verified third party vendors. Service availability may vary by project, property type, and location within Orem, Utah and surrounding areas.

Quotes, Billing, and Payment

Quotes are estimates based on visible conditions. The final invoice may differ if hidden damage or added work is discovered. Change orders may be required for extra tasks. Deposits may be requested for certain projects.

Accepted payment methods will be shared during scheduling. Late balances may result in added fees. Billing concerns must be raised within a reasonable period after receiving the invoice so they can be reviewed.

Insurance and Claims Assistance

We can help gather documents, photos, and notes for your insurance claim. Approvals, coverage decisions, and payment amounts are made only by your insurer. Orem Damage Service Pros cannot guarantee that any work will be fully covered or approved. You remain responsible for all costs not paid by your insurance provider.

Scheduling, Access, and Site Conditions

Clients agree to provide safe access to the property during the scheduled work window. Utilities such as water and electricity must be available unless otherwise arranged.

Work may pause if hazardous materials, unsafe structures, aggressive pets, or unsupervised minors create unsafe conditions. Delays may also occur if permissions or required clearances are not in place.

Health and Safety

Our team follows training based on IICRC standards and uses appropriate PPE, containment barriers, and negative air equipment when needed. EPA registered disinfectants are used for approved tasks. All work is performed in line with local rules and guidelines in Orem, Utah. Safety procedures may change if site conditions require it.

Customer Responsibilities

You agree to remove valuables or fragile items when asked and to inform us of any preexisting issues that could affect the work. You also agree to follow safety instructions, drying guidelines, and access rules to help ensure effective results. Failure to follow these instructions may affect the outcome.

Warranties and Disclaimers

We provide a limited workmanship warranty for tasks we directly complete. This warranty does not cover preexisting damage, normal wear, hidden conditions, or issues caused by acts of nature. It also excludes failures linked to third party materials or vendors. No guarantee of results or timelines is made, as every property condition is different.

Limitation of Liability

To the fullest extent allowed by law, our liability for any claim is limited to the amount you paid for the specific service. We are not responsible for indirect, incidental, or consequential damages. Some limits may not apply where restricted by local laws.

Cancellations and Rescheduling

To cancel or reschedule, notify us as early as possible. Fees may apply if work crews have already been dispatched or preparations have begun. Emergency work, including urgent water damage actions, may follow different scheduling and cancellation rules due to immediate property risks.

Intellectual Property

All text, images, graphics, and service marks on this website belong to Orem Damage Service Pros or its licensors. You may not copy, reuse, or distribute any content without written permission.

Privacy and Data

A separate privacy policy on the site explains how your information is collected and used. Job photos, notes, and reports may be used for documentation, quality control, and insurer reviews when needed.

Third Party Links and Tools

Any external tools or references mentioned on this site are provided for convenience. You choose whether to use them, and we do not control or guarantee their content.

Changes to These Terms

Orem Damage Service Pros may update these Terms at any time. Updates will be posted on this page. By continuing to use https://waterdamagerestorationoremut.com you accept any revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Orem, Utah. If a dispute arises, both parties agree to attempt good faith negotiation before taking formal action or seeking other remedies.

Contact

Mail inquiries may be sent to:
575 E University Pkwy, Orem, UT 84097, United States.

Severability and Entire Agreement

If any part of these Terms is found invalid, the rest will still apply. These Terms make up the entire agreement for your use of this website and our services.

Force Majeure

Orem Damage Service Pros is not responsible for delays or failures caused by events outside reasonable control, including severe weather, natural disasters, power loss, or supply shortages.

This page provides general information and is not legal advice.